Please submit your request to your VISN CSP lead. Only the VISN CSP lead may request that the Building Better Caregivers support agent change the designated POC or Backup POC for a VA Site.
Your VISN Lead can then email va@buildingbettercaregivers.org Online Request or call us at 1-844-516-1438 option 1 during business hours (M-F 9am to 5pm PST), with their request.