"Backups" are CSC at your VA site that you work with. In the event we are concerned about a caregiver during a workshop, their CSC needs to be notified. A backup is notified when the Primary CSC is not available. You only need to enter 1 backup but feel free to add another if you like.
Once you have entered at least 1 backup, you may make referrals. Logging back in will no longer ask you to make a backup. Still have questions? 1-844-516-1438 (M-F 9am to 5pm PST) or Online Request