"Backups" are CSP staff at your VA site that you work with. In the event we are concerned about a caregiver during a workshop, the caregiver's CSP staff needs to be notified. A backup is notified when the along with the Primary CSP staff member. You only need to enter 1 backup but feel free to add another if you like.
Once you have entered at least 1 backup, you may make referrals. Logging back in will no longer ask you to make a backup.
NOTE: A "Backup POC" is delegated the duties of POC, when then POC is not available. Each site has one POC and one Backup POC. This is not the same as "backups" mentioned above. To learn more about POC and Backup POC, visit POC - Point of Contact for Site and Responsibilities
Still have questions? 1-844-516-1438 option 1 (M-F 9am to 5pm PST) or Online Request