We periodically send invitation to a list serve that allowed caregivers to self-refer. If they are not in your system, please use the caregiver's email and/or call them phone number when you log into https://referral.buildingbettercaregivers.org/ under "My Referrals".
This is a wonderful opportunity to engage a caregiver who may not be in the program, but is eligible for PCAFC or the General CG Program to receive support and services.
If the caregiver is not or will not be participating in the Caregiver Support Program please indicate the reason with the selection options on the "Caregiver Type":
- If the caregiver is not interested in enrolling in PCAFC or PGCSS, then select: “Declined csp services (Caregiver-DECLINED)”
- If you have attempted to contact caregiver more then 3 times and have no response select: "No response from caregiver (csc has attempted to call up to 3 times and no response) (NO RESPONSE)"
- If you contact the caregiver and find out they do not qualify for any part of the Caregiver Support Program select: "Not eligible for csp (ex: caregiver is not caring for a vet enrolled in va healthcare) (NOT ELIGIBLE)"
If you contact the Caregiver and they don't qualify for services, please alert us here at BBC support. Still have questions? Call 1-844-516-1438 (M-F 9am to 5pm PST) or Online Request,